How to obtain Repeat Prescriptions:
If you are taking a regular course of medicines and require a further supply (after the doctor has seen you initially), you can request a repeat prescription in any of the following ways:
1. Click here for our online prescription request service
2. Drop In A Prescription RequestYou could do this on the way to work, on the way home from work, over a weekend (post through the main door), walking into town, walking the dog... The list is endless and it could be a lot easier than telephoning during busy times. We have a special collection point at the main reception to avoid any waiting. There is also an information notice telling you when to collect your prescriptions. Any prescriptions left when the surgery is closed will not be processed until the next working day and you should allow additional time to collect your prescription, eg prescriptions left over the weekend will not be ready for collection until the Wednesday.
3. Post In Your Prescription Request
Send to:
The Prescription Department, Glastonbury Health Centre, 1 Wells Road, Glastonbury, Somerset BA6 9DD.
The prescription is processed and ready for collection or delivery to the chemist in the usual way. Please allow for postage time plus the usual two working days at the medical centre.
4. Request by Telephone
The prescription line 01458 834100 is open Monday to Friday 10.30am to 3.30pm when there is a member of staff on duty to answer your calls. It is an increasingly busy line but we have listed a few suggestions to avoid delay:
1. Do not telephone on a Monday unless you only have a couple of days' supply.
2. Avoid phoning immediately after the line opens.
3. Try to telephone in the middle of the day.
Drug Wastage
As you are all no doubt aware, we have a drug budget for all medication that we issue at the medical centre. Currently, we are overspent on this budget and we are under constant pressure from the government to stay within our limit.
We are asking our patients to help us by reminding you all of the following:
1. Do not request medication you no longer use. If you have stopped taking your medication
let us know.
2. Do not hoard medication at home.
3. Sort out your medicines and order what you require on a monthly basis.
4. Do not use another person's medication.
| Repeat prescriptions ready for collection | ||
| Requested | Ready after 2.00pm at Health Centre |
Ready after 4.00pm at local Pharmacy |
| Monday | Wednesday | Thursday |
| Tuesday | Thursday | Friday |
| Wednesday | Friday | Saturday |
| Thursday | Monday | Tuesday |
| Friday | Tuesday | Wednesday |
